It is important to you that you get a quality product, and your satisfaction is important to us.
Therefore we offer a satisfaction guarantee! Your money back if you are not satisfied with what you have ordered from us.
Simply advise us of the case, preferably by email (use the 'contact us' page, or the phone if need be.
You then simply return the product concerned to us, and we will process the refund against your payment (of the product value, not including postage/delivery).